How to Reset Sonos Speakers if You Encounter Issues

How to Reset Sonos Speakers if You Encounter Issues

Sonos is one of the best brands that design home system speakers. The brand is known for coming up with cool features and integrating it into an excellent home audio system. Setting up your Sonos system is simple and easy.

However, it doesn’t mean that you won’t encounter any problems along the way. In case you run into an issue, you can always resort to the traditional factory reset. On the other hand, if this doesn’t work, you might need to do a full system reboot.

Understanding the Factory Reset Function

If you are planning to give your pre-used Sonos speakers to a friend or relative, you’ll have to register the device to the new owner’s e-mail address. In this case, you’ll be required to conduct a factory reset on your device.

When Sonos created the reset setting, it was not intended to work as a troubleshooting function. Once you reset your speakers, the system will automatically get rid of all the data saved on your device. This includes the music playlist, source, and everything else.

Hitting the factory reset button will bring back your speakers into its original state like the first time you took it out of the box. Before you decide to reset your speakers, make sure you proceed with caution. Back up any important data before you start the process.

Two Ways to Perform a Factory Reset on Your Sonos Speakers

There are two ways to perform the factory setting. In this article, we’ll guide you through the two processes. It will depend on what type of Sonos speaker you are using.

Hence, it is important to check your device’s model first before resetting your speakers. Also, remember that going this route will erase everything on your device. Therefore, the factory reset option should be your last resort especially if you are not ready to say give up the saved content on your Sonos speakers.

Here’s a quick video tutorial on how to reset your speakers:

Option A

If your Sonos speakers include any of the models below, make sure to follow this option.

Sonos Models:

  • Play:1, Play:3, Play:5 (gen 1)
  • Connet, Connect: Amp
  • Playbar


  • Step 1 – Unplug the device’s cord from the power outlet. You can disconnect the cord from the speakers or leave it as it is.
  • Step 2 –   Press and hold the Play/Pause button. Do this as you plug the device back to the outlet. Continue to hold the button until you see a light on the indicator found on the top part of the device becomes white and amber.
  • Step 3 – Release the Play/Pause button. The light indicator will turn into green. Once this happens, this simply indicates that your speaker was successfully reset.

Option B

If your Sonos speakers include any of the following models below, make sure to choose this option.

Sonos Models:

  • Play:5 (gen 1)
  • Playbase
  • Beam
  • Boost
  • Bridge
  • One
  • Sub


  • Step 1 – Similar to the first step in Option A, unplug the power cord from the outlet. You can disconnect the cord directly from the wall outlet.
  • Step 2 –   Press and hold the Connect button. Continue to press down as you plug the device into the outlet. Do this until you see the light on the indicator flashes a white and amber color.
  • Step 3 – Release the Connect button and wait for the light indicator to turn green. Once it flashes a green color, it means that your device was successfully reset.
Two Ways to Perform a Factory Reset on Your Sonos Speakers
image Credit: By Atlantic Electrics

Rebooting Your Sonos Speaker

If you prefer not to go the factory reset option, you can try to reboot your Sonos device first. Here’s how to do it.

  • Step 1 – Remove the power cord from the speakers or the power outlet.
  • Step 2 –   Wait for at least 10 seconds. This will allow the device to power off completely.
  • Step 3 – Plug the power cord back in the power outlet.
  • Step 4 – Wait for at least one minute to allow the device to power up.

For most users, rebooting their Sonos device works whenever their speakers are having issues. However, if this doesn’t work, then you have to resort to performing a factory reset on your speakers.

Resetting Your Sonos Controller

In some cases, you might want to reset your controller app so that you can connect it again to a new speaker system. If you want to reset your handheld control or controller app, just follow these simple steps.

  • Step 1: Open the Sonos app.
  • Step 2: Go to the settings menu.
  • Step 3: Select the advanced settings.
  • Step 4: Select the factory reset function.

PC and Mac users

For PC and Mac users, you can find the reset function in the desktop controller program menu. Reset the controller to return it to its factory settings.

iOS and Android Devices

For iOS and Android users, close the Sonos app on your device. Open the menu settings.

Click on the reset controller to return the device to its factory settings. Go back to the Sonos app and relaunch it to connect with the controller.

Bottom line

There may be several reasons why you want to reboot or reset your Sonos speakers. You might be planning on selling your device or donating it to a friend or family member. Whatever reason it may be, you’ll certainly want to know how to reset your Sonos speakers using the factory settings.

However, before you successfully send your Sonos speaker to a new home, you’ll need to erase the content in your device first. Just follow the guide above to help you finish this task without encountering any issues.

In addition to this article, you can also visit the Sonos website and learn about how to handle common problems that you might run into with your Sonos device. Read about some tricks and tips on how to manage simple issues.

If you have any questions, feel free to leave a comment and we’ll be more than happy to answer you. Please share this article if you find this article helpful.

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